Duty Changes - Important Information

The Irish Revenue have informed us that we are no longer able to ship DDP (Delivered Duty Paid) and therefore must revert to shipping DAP (Delivered at Place) effective immediately. This means that until we are able to implement a viable long-term solution, our customers will incur the duty charges.  

Please note, our previous pricing included duty which has now been revised to account for the duty being paid by the customer on import.

Additionally, we have disabled all website logins for all EIRE customers while we put necessary measures in place to facilitate these changes. However, you can rest assured that your website access will be reinstated tomorrow (25th January 2023). In the meantime, if you wish to place any orders you can still do so by contacting our customer service team who will process these manually for you. 

WHAT CAN YOU DO?

Instead of paying the duty/tax to DPD, you have the option to use your own TAN account to pay these import duties/taxes. If this is something of interest to you, then you should complete the Customs and Excise Clearance Agent form which is available on the www.revenue.ie website and submit this with the Irish Revenue. 

HOW IT WORKS

You will receive an email/SMS from DPD requesting payment for VAT and Duty with a link to make the payment. Alternatively, you can authorise DPD to use your TAN account to pay the import duties/taxes by completing the Customs Excise Clearance Agent form, and submitting this to the Irish Revenue. 

We apologise for any inconvenience this may cause and are working to find an appropriate solution that suits you.

Kind regards, 

Team Prestige